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Privacy Policy

Privacy Policy

Updated: August 9, 2026

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This Privacy Policy describes how Relance Co. collects, uses, and discloses your information when you use our website, and tells you about your privacy rights.

Who We Are

Relance Co. ("we," "us," "our") 2090 Baker Rd., Suite 304, #1025 Kennesaw, GA 30144

Our website is https://www.relanceco.com/

Definitions

  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use both terms interchangeably unless a law uses a specific term.

  • Cookies are small files placed on your computer or device by a website.

  • Service Provider means a person or company that processes data on our behalf to help us operate our website or deliver our services.

  • Usage Data is data collected automatically when you use the site, such as how long you spend on a page.

  • You means the individual accessing or using the site, or the company on whose behalf they are doing so.

1. Information We Collect

When you submit our contact form, we collect the information you provide: your first and last name, your company name, your email address, your website address, and, if you choose to include it, your phone number.

We collect this information for one purpose: to run the email check you requested, send you the results, and follow up about our services.

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If you choose to send us an email as part of your check, we receive the contents of that message and its technical headers. We use those headers only to evaluate how your email is being authenticated and delivered.

We do not sell your personal information. We do not share it with third parties for their own marketing.

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Usage Data

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Usage Data is collected automatically when you use the site. It may include your device's IP address, browser type and version, the pages you visit, the date and time of your visit, how long you spend on those pages, and other diagnostic data.

2. Email Communications

If you contact us or request a check, we will email you. That includes your results, replies to your questions, and follow-up about our services.

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Every marketing email we send includes a clear way to unsubscribe. If you unsubscribe, we stop sending marketing email to that address. We may still send you messages necessary to complete work you have hired us to do.

You can also reach us at any time to ask us to stop contacting you, using the details in the Contact section below.

3. Spam Protection (Google reCAPTCHA)

Our contact form is protected by Google reCAPTCHA, which helps us tell real visitors from automated submissions. To do this, reCAPTCHA collects information about your device and how you interact with the form, and sends it to Google for analysis.

Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service. We do not control what Google does with the information it collects through this service.

4. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. A cookie is a small file placed on your device. You can instruct your browser to refuse cookies or to tell you when one is being sent, though some parts of the site may not work correctly if you do.

Cookies can be "persistent," meaning they stay on your device after you go offline, or "session," meaning they are deleted when you close your browser.

Where required by law, we use non-essential cookies only with your consent. You can withdraw or change your consent at any time through your browser settings or our cookie preferences tool where one is available. Withdrawing consent does not affect the lawfulness of anything we did based on your consent before you withdrew it.

We use cookies for these purposes:

  • Necessary cookies. Session cookies, administered by us. These are required for the website to function and for you to use its features.

  • Consent cookies. Persistent cookies, administered by us. These record the cookie choices you have made so we can honor them on future visits.

  • Functionality cookies. Persistent cookies, administered by us. These remember choices you make so you do not have to re-enter preferences.

5. Analytics

We may use analytics tools, including Google Analytics, to understand how visitors find and use our website. These tools use cookies and similar technologies to collect information such as the pages you view, how long you stay, the approximate location suggested by your IP address, and the site or ad that brought you here.
This information helps us improve the site. We do not use it to identify you personally.

You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, available from Google.

6. Advertising and Remarketing

We may advertise our services on Google and on Meta platforms, including Facebook and Instagram.
Where we do, third-party vendors including Google show our ads on websites across the internet. These vendors use cookies and device identifiers based on your past visits to our website to decide which ads to show you. This practice is commonly called remarketing.

We may also use the Meta Pixel, a piece of code on our site that reports website activity to Meta. Meta uses this information to measure our ad performance and to show our ads to people who have visited our site.
We do not send your name, email address, or phone number to these advertising platforms through these tools.
How to opt out:

  • Google's Ads Settings, at adssettings.google.com, lets you control ad personalization.

  • The Network Advertising Initiative opt-out page lets you opt out of many third-party vendors at once.

  • Your Meta account's ad preferences let you control how your activity off Meta platforms is used.

7. How We Use Your Information

We use your Personal Data to:

  • Provide and maintain our website and services

  • Run the email check you requested and send you the results

  • Contact you by email or phone about your request or the work we are doing for you

  • Send you information about our services, where permitted by law. You may opt out at any time using the unsubscribe link in any marketing email or by contacting us

  • Manage and respond to your requests

  • Analyze how the site is used so we can improve it

  • Comply with our legal obligations

 
We may share your Personal Data:

  • With service providers who help us operate the website and send email on our behalf

  • In a business transfer, if we are involved in a merger, sale of assets, financing, or acquisition. We will give notice before your data becomes subject to a different privacy policy

  • With your consent, for any other purpose

  • Where required by law, in response to valid requests by public authorities, or where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, investigate wrongdoing, protect the safety of users or the public, or protect against legal liability

8. Customer Lists We Handle for Clients

When a business hires us, they may provide us with their own customer list so we can clean it, verify it, and send campaigns on their behalf.

In that arrangement, the business is responsible for that data and we act only on their instructions. We use the list solely to perform the work we were hired to do. We do not add it to any list of our own, we do not use it to market our own services, and we do not sell it, rent it, or share it with anyone else.

We keep the list only as long as we need it to do the work, plus a short period afterward for support. When a client asks us to delete their list, we delete it.

Emails we send on a client's behalf are sent from the client's own email address, under their control, and every campaign includes a working unsubscribe link that we honor.

9. How Long We Keep Your Information

We keep your Personal Data only as long as necessary for the purposes set out in this policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements.

The periods below are maximums. We often delete or anonymize data sooner when it is no longer needed.

  • Contact form submissions and correspondence: up to 24 months after our last contact with you.

  • Client customer lists: for the duration of the engagement plus a short support period, or sooner on request. See Section 8.

  • Website analytics and server logs: up to 24 months from collection.

 
We may keep data longer where the law requires it, where it is needed to establish or defend a legal claim, where you ask us to, or where copies remain in encrypted backups scheduled for routine deletion.
When a retention period expires, we delete the data or convert it to anonymous statistics that cannot be linked back to you.

You may ask us how long we will keep your data by contacting us.

10. Your Rights

You may ask us to tell you what Personal Data we hold about you, correct it, or delete it. Contact us using the details below and we will respond within a reasonable time.

Please note that we may need to keep certain information where we have a legal obligation or lawful basis to do so.

11. California Residents (CalOPPA)

We are a California-operated business, and this section applies to visitors who are California residents.
The categories of information we collect are listed in Section 1. The third parties we share it with are the service providers we use to operate our website and send email on our behalf. We do not sell personal information.

Reviewing and changing your information. See Section 10.

Changes to this policy. If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.

Do Not Track. Some browsers send a "Do Not Track" signal. There is no common industry standard for how to respond to these signals, so we do not currently respond to them differently from other visitors.

12. Security

The security of your Personal Data matters to us, but no method of transmission over the internet or method of electronic storage is completely secure. We use commercially reasonable means to protect your data, but we cannot guarantee absolute security.

13. Children's Privacy

Our website is not directed to anyone under the age of 16, and we do not knowingly collect Personal Information from anyone under 16.

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. If we learn we have collected information from anyone under 16, we will remove it as soon as reasonably possible.

14. Transfers of Your Information

Your information is processed at our operating offices and anywhere else the parties involved in the processing are located. This may mean your information is transferred to and maintained on computers outside your state, province, or country, where data protection laws may differ.

We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.

15. Links to Other Websites

Our website may contain links to sites we do not operate. If you click a third-party link you will be directed to that site. We have no control over and take no responsibility for the content or privacy practices of any third-party site, and we advise you to review the privacy policy of every site you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date. Where appropriate, we will notify you by email or with a notice on the site before the change takes effect.

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Changes are effective when posted on this page.

17. Contact Us

If you have any questions about this Privacy Policy or information that we hold about you, You can contact us:

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